Support websites

supportTry before, to your website has always been in great shape? Contact us! Developed a website and getting calculation, we do not leave the client alone with those problems, which may arise in future work with the site. We offer maintenance and support sites in Kiev. Of course, that set of services, included in the support site can vary greatly. We know, what should be done, visitors to your site to see a professional, useful and relevant resource, no doubt as to the reliability and quality of the information on it.

Ordering support the site in the Studio Website, you can be sure, that work will be done perfectly and just in time. Because you trust the job to professionals!

All modern sites at any given time are based on content management system – "Engine". Any of our clients interested in the question – whether it can fully manage their own sites using content management system. We answer this question – no, not be able to. Of course, system upravlіnnya target site for a reason, and allows the client to manage and modify predefined field site. For example, vnositi new document, delete old, vnositi changes in the text, change image, work with the catalog of products, control menu on the website and so on. Yea but the face, for which a person may step, that has some expertise in building sites, i denote glibshe neobhіdno make changes, the more serious knowledge needed.

One of our basic services – is a professional technical support site. In support of the site in our company understood technical support site performance, changes in the website on request, completion of the program modules and resolving pressing issues, related to the operation of your site, such timely continuation hosting and domain names.

We information, designer and technical support Site, and the:

  • writing to support the position of the site after promotion, which is essential to maintain the position of the site;
  • filling the site of the customer information;
  • advertise the services on electronic bulletin boards;
  • dokonfihuruvannya site on request;
  • Site redesign elements on demand;
  • seasonal site redesign on demand;
  • advice on site;
  • complete site redesign (not chastіshe, than 1 time on rіk);
  • full site reconfiguration (not chastіshe, than 1 time on rіk);
  • Technical Support (ensure efficiency Site, Protection against hacking).

Cost of monthly tracking site is determined on an individual basis depending on the amount of work.

Minimum cost tracking site – 400 UAH / month. Thus the support given site 32 hours of the year.

As part of the agreement support site we design banners, The introduced changes in the template, add or change information upon request of the owner, supplement or change the information in the product catalog, provide advice.

Site support in our company has two types of contracts. The first type of contract – agreement to support the site with a monthly subscription fee. Upon conclusion of such a treaty, we, together with the customer, determine the approximate amount of our work on the moon and on the basis of the volume coordinate with the customer cost monthly support site. At this stage consistent number of possible hits per month and the average volume of one such treatment. Although the, that the contract spelled out the number of hits per month, we will send the customer away, if he goes overlimit, and, hardly will do increase the value of the contract (unless the excess conversion is not systematic, or the amount of unexpected work seriously exceeds the planned amount). Such agreements have priority service. The average cost of such contract support ranges from 400 to 4 000 USD per month. Today it is much cheaper to pay a staff specialist – Technologist.

The second option contract support – contract support for actual services rendered. Such an agreement does not involve any monthly payments, paid only needed client services. Each new service is evaluated separately, signed a new order form for this service and the customer billed for specific actions taken. This option is good for companies, whose work on updating or changing site are rare, and it makes no sense to pay us monthly. Disadvantages of this approach is also evident – loss of time to assess the problem and to issue the necessary documents. Another significant disadvantage is that, that such contracts are serviced in the order total queue, as the appearance of unoccupied time technicians.

We do not guarantee contract support any site, is not made in our company. We are ready to help serve any sites, but, we, likely, not take to support your site, if you need to make substantial changes in the content management system, especially if the system of one of the following: Joomla, Drupal, WorldPress, Bitrix, Umi.CMS. All other management systems can be assessed independently by our programmers, and based on this evaluation, a decision on signing or not signing the contract.

Our position is explained very simply – These changes to the CMS in some cases will cost us more, and run longer, than in the company, which was developed your site.

Reaction time on contracts with preferential right service averages 8 hours (mean-time working days).

Supported by the company developer a guarantee of clear and competent realization of your tasks, timely introduction and changing information, guarantee the absence of technical errors and failures in amending. Remember, site creation and maintenance of the site is technically complex actions, do not trust their non-specialists, best to work with professionals.

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